Privacy Policy

Introduction

Privacy matters greatly to Ihsan Global Relief and it’s projects. This is a clear and concise summary of all the data that we store and keep for the purpose of responding the queries and setting up access to our websites.

This notice applies to the websites and charitable services provided by Ihsan Global Relief. Please read this policy carefully and contact us via the contact us page in ihsanglobalrelief.com if you have any questions or concerns about our privacy practices.

Who we are?

Ihsan Global Relief is a UK Registered charity (UK Charity Registration: 1147907).

What information do we collect?

We collect information that you give to us via our Donation and Contact Us forms on our website. This includes your name, telephone number, e-mail address, address you live in. This is to enable us to contact you at a reasonable time frame that is suitable for you. This information will also be used to schedule any further meetings and classes for you. We may also use your email address to send any communication from our charity. All this information will not be passed on to 3rd party organisations.

We also automatically collect other information such as your ip-address, mac address, the webpages that you visited whilst on our website and an login and logout information. This information is to help us track any malicious activities that happen on our website and to improve user experience.

How do we use personal information?

We use the personal information you give us for the following purpose:

  • Personalisation of content, business information or user experience
  • Account set up and administration
  • Gift Aid Declaration
  • Internal research and development purposes
  • Providing goods and services
  • Legal obligations (eg prevention of fraud)
  • Meeting internal audit requirements

When do we share personal data?

We take privacy very seriously. We do not share your personal data with any third party without your consent. We send your name and e-mail address on the donations page to Paypal so that they can process the payment. Please refer to Paypal’s privacy policy to see how this information is used by them. We send this information via a secure channel.

We also share your personal information with UK Authorities, such as HMRC, for the purpose of claiming back giftaid. We share only the minimum information required by HMRC for the purpose of claiming giftaid.

Where do we store and process personal data?

We store and process any personal data you give to us via contact forms and donation forms from our website. They are stored on 1-and-1.co.uk ‘s servers. Please refer to their privacy policy to see how the data is being used. These servers may be located outside the EU. The information is also stored on Google Applications. Please refer to Google’s privacy policy to see how this data is protected. As a charity, we have satisfied ourselves that these company comply with GDPR.

Personal Data is also stored on computer located at the office and is processed by our administrators. These computers are password protected and locked away so that no third party can access it without our consent.

How do we secure personal data?

 All of our servers, emails and hardware where personal data are stored on password protected accounts that are changed periodically. We have taken all reasonable measures to ensure that this information is secure.

Any staff, trustee and volunteer that access your personal data are trained to ensured that they protect and secure this information.

How long do we keep your personal data for? 

We usually delete your information when you decide to leave us. Any donor information used for Gift Aid purposes, including your name, telephone number, email address are stored for 4 years from the last donation you have made. This is to enable us to claim back any donation you have made to us from HMRC. 

Your rights in relation to personal data

You have the right to access, correct and delete any personal data we have kept from you. You may also withdraw your consent for us to store and use your personal information for the purpose of getting in touch with you and claiming back giftaid.

There may be circumstances where data subject rights may be may be limited, eg if fulfilling the data subject request may expose personal data about another person, or if we are asked to delete data which you are required to keep by law.

Use of automated decision-making and profiling

We automatically collect other information such as your ip-address, mac address, the webpages that you visited whilst on our website and an login and logout information. This information is to help us track any malicious activities that happen on our website and to improve user experience.

How to contact us? 

Any requests, complaints and queries about your personal data should be made by writing to info@ihsanglobalrelief.com. 

Use of cookies and other technologies 

We make use of cookies, tracking and similar technologies to store and manage user preferences on our websites to enable content to the correct people or otherwise analyse user and usage data.

Linking to other websites / third party content

We use Paypal for the purpose of collecting online donation. You will be automatically forwarded to their website to make such payments. By clicking donate and submit, you are giving us consent to send the required information such as your name and email address to Paypal to process your donation.